Celtic Serenity is a lifestyle home decor brand on a mission to provide people with products they need to make their home uniquely theirs and guide them through the journey of finding peace & serenity. With our beautiful, warm lighted decor, our vision is to improve the lives and homes of people around the world with beautiful, unique products with every package shipped.

About This Role:

The Social Media Manager will be responsible for the overall workflow, execution, and management of all social media channels and development. They will cohesively manage our company image to achieve our marketing goals. As a social media manager, we expect this person to be up-to-date with the latest digital technologies and social media trends, and very comfortable being in front of the camera for content creation. They should have excellent communication skills and be able to express our company’s views creatively. Ultimately, they should be able to handle our social media presence, ensuring high levels of web traffic and customer engagement.

Responsibilities:

• Conceptualize and lead the creation of compelling content for Pinterest, Instagram feed, Facebook Feed, Reels, TikTok, & Youtube
• Contribute to creative brainstorming sessions with unique ideas for content production.
• Monitor competitive activity and community platforms to identify trends and opportunities
• Work with the Customer Service team to quickly and politely respond to customer concerns across Instagram and all social platforms
• Optimize processes that help us connect with customers in a more profound and meaningful way.
• Scheduling out content on a daily/weekly basis to align with social media calendar, business goals and objectives, and writing captions in our brand voice.
• Strategic execution and publishing of all social content including testing of frequency, timing, and content type optimization (visual content, hashtag keywords, use of emojis, etc.) to keep improving social performance.
• Ability to plan ahead and be forward-thinking about upcoming social media needs surrounding launches, seasonal efforts, or “national days” of celebration.
• Bi-monthly reporting per channel inclusive of engagement rates and follower counts with action items and learnings

Apply if you have:

• Demonstrated proficiency in organic Youtube, Facebook, Pinterest, Tiktok and Instagram content creation and management
• Demonstrated ability to work with and through people to achieve results
• Excellent interpersonal and communication skills including highly developed presentation skills
• Knowledge of Google Drive, Slack and Monday.com
• Excellent verbal and written communication skills
• Must be able to work well in a team and independently